PERMA – Privacy Policy

Last Updated: 24 May 2026

1. Overview

This Privacy Policy explains how PERMA collects, uses, stores, and protects your information when you use our website or purchase our products.

We take your privacy seriously and only collect what is necessary to provide our services. By using our site or making a purchase, you agree to the practices described below.

2. Information We Collect

Personal Information

• Name
• Email address
• Payment details (processed securely by third-party providers)
• Discord username (if provided)

Technical Information

• IP address
• Device and browser information
• Purchase history
• License keys and activation data
• Support ticket communications

We do not collect sensitive personal data beyond what is required for order processing and support.

3. How We Use Your Information

We use your information solely to:

• Process and fulfill your purchases
• Activate and manage your product licenses
• Provide customer support
• Detect and prevent fraud or abuse
• Improve our services

4. Sharing and Disclosure of Information

We never request or ask for your personal information, invoice IDs, or product keys via direct messages (DMs), private chats, or any unofficial channels.

Important:
The only individuals who will ever ask for your Invoice ID or Product Keys are verified moderators or owners of PERMA, and this will only occur inside an official support ticket. Any request outside of a verified support ticket should be considered suspicious and ignored.

We may share your information only when strictly necessary:

• With secure payment processors and hosting services (under confidentiality agreements)
• When legally required by law enforcement or court order
• To protect our rights and prevent abuse of our services

We do not sell, rent, or share your data with marketing companies or unrelated third parties.

5. Data Storage and Security

• All data is stored on secure, encrypted servers.
• We retain information only as long as needed for legitimate business purposes or as required by law.
• While we use reasonable security measures, we cannot guarantee absolute protection against all threats.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by submitting a request through our official support ticket system. We will respond within 30 days.

7. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.

8. Changes to This Privacy Policy

We may update this policy occasionally. The updated version will be posted here with a new effective date. Your continued use of our services after changes means you accept the revised policy.

9. Contact Information

For any questions about this Privacy Policy or your data, please contact us only through our official support ticket system.